American Leak Detection Receives Overwhelmingly Positive Customer Service Feedback Rating

Dallas, Texas – American Leak Detection ( is proud to announce the recognition of Marcus Shoemaker for his outstanding, unfailing, deep-rooted commitment to customer service.

In 2009, American Leak Detection implemented a Customer Service Recognition Program to shine a light on those employees that displayed an exemplary dedication to quality customer service. During the second half of 2009, the company received more than 125 customer surveys, adding up to a 95% positive rating among existing customers.

As part of the program, one American Leak Detection employee was recognized recently for providing outstanding services to their customers. Marcus Shoemaker, a Swimming Pool Leak Specialist, from the Dallas office, will receive an all-expenses paid trip for two to the vacation destination of his choice. This award marks the second time since its inception that Mr. Shoemaker has won it.

“Our customers have always been, and remain, our first priority,” said Will Knell, Director of Operations of the DFW area American Leak Detection. “We are very excited to reward Marcus for his work and dedication and we hope to continue to post such high approval rating among our clients in the future.”

Shoemaker is a U.S. Navy veteran who started in the pool industry as a cleaning/equipment repair technician. Since the beginning of his tenure with American Leak Detection, he has become one of the company’s most skilled leak detection specialists. Outside of work, Shoemaker enjoys spending time with his family and coaching Little League football.

For additional information about American Leak Detection, The Original Leak Specialists, serving the Greater Dallas/Fort Worth Area, please contact Will Knell at 972-713-8691 or visit

About American Leak Detection

American Leak Detection-DFW, Inc. the Original Leak Specialists, is a fully licensed, Texas-based company that guarantees superior-quality results at competitive prices. American Leak Detection’s highly trained technicians use non-invasive methods to perform services from cause and origin investigations to the environmentally friendly trenchless sewer pipe replacement and ePipe lining system. Selected from over 250 worldwide franchises as franchise-of-the-year in 1997, American Leak Detection was the first to offer advanced electronic leak detection and is the only company in the Dallas-Fort Worth area to offer the BEnvironmental line of products – aimed at drain line health, facility hygiene and odor control. For more information, please visit

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