London, UK – LawFuel.com – Axios Systems, a leading provider of IT Service Management (ITSM) software, has secured one of the world’s largest global law firms, Linklaters, as a new client. assyst will be rolled out to support Linklaters worldwide operations, 29 offices in 20 countries.
Linklaters made the decision to migrate their ITSM solution to assyst, ensuring the best possible experience for their business users with a flexible and innovative solution that will be simple to implement with minimum disruption to the business.
The global implementation of assyst is expected to support Linklaters business processes across a variety of departments including IT, HR and Facilities.
Adrian Hubbard, IT Service and Process Manager at Linklaters LLP, said, “We made the decision to invest in a new service management toolset to enable us to meet with our current and future strategic objectives, replacing our current, highly-customised and outdated legacy solution. Axios have demonstrated a flexible approach supported by high quality and responsive technical support.”
Tasos Symeonides, CEO at Axios Systems, said, “At Axios, we believe it’s vital that businesses choose the right ITSM solution to solve their business problems. We are delighted to welcome Linklaters to our client base and are looking forward to working closely with them over the coming years.”
About Axios Systems
For more than 25 years, Axios Systems has been committed to innovation by providing rapid deployment of SaaS and on-premise IT Service Management (ITSM) software. With teams in 22 locations globally and over 1,000 successful customer deployments, Axios is a worldwide leader in ITSM solutions.
Axios’s ITSM software, assyst, is purpose-built, designed to transform IT departments from technology-focused cost centers into profitable business-focused customer service teams.
An out-of-the-box solution, assyst enables faster, less costly delivery and support of IT services better than any other enterprise-class ITSM solution, allowing our clients to offer unparalleled multichannel support.