Employer Advisor – Graduate Role

The EMA

For over 130 years the Employers and Manufacturer’s Association (EMA) has been at the forefront of the business environment providing New Zealand businesses with practical support and reliable employer advice, as well as access to high quality training solutions and a wide variety of events and conferences. We focus on helping businesses from across all sectors and industries to succeed, transform, and grow. The wider EMA Business Network supports over 14,500 member organisations.

Our Team Members are insightful, curious thinkers who have their finger on the pulse with New Zealand and global business practices. 

Employer Advisor: 

The EMA has an exciting opportunity for an enthusiastic, customer-focused individual with excellent communication skills to join our AdviceLine team. This position is 37.5 hours a week an involves providing advice to members on employment relations, human resources, legislative compliance, publications and all other products and services provided by the EMA. 

This is a great chance for a graduate student who has studied law/ HR or a related field to advance their career and knowledge in employment law or HR. With training courses and support provided. 

Key Accountabilities: 

• To provide accurate and timely advise to members 
• To maintain a strong customer/member focus with positive personal interactions and effective communication
• To keep appropriate and accurate records of member inquiries in the Member inquires database
• To be involved in the updating of EMA publications and taking responsibility for allocated guides
• To provide summaries of employment cases for the “Employer Bulletin” publication

About You: 

• Preferably, Employment law/employment relations/human resources qualification
• Tertiary qualification or good knowledge of employment legislation compliance acquired through formal study or from a previous role
• Previous work experience, preferably in a customer service environment.
• Communication skills both written and oral, and analytical skills
• Computer and telephone skills Customer service focus Handling complex situations
• Lateral thinking, problem solving, articulate, attention to detail, follow- up, initiative, eager to learn and to be challenged.

Benefits: 

• Full medical insurance and income protection
• Wellbeing initiatives
• Professional development
• Free onsite parking at our Grafton office.
• Birthday Movie gift voucher
• Fun Committee
• Staff Benefits APP 

Please complete the application form on Seek and supply your CV along with a brief cover letter letting us know why you believe you are the best fit for this opportunity.

Visit www.EMA.co.nz for more information.