APlusReports.com considers constant communication with its clients as a key factor of its success. Pursuing the open company policy, which boils down to online contact between a customer and their writer, APlusReports.com never hides behind the veil of the Internet. As an example of its policy of transparency, the company administration has decided to repeat the experience of online conferences between the company’s staffers and its clients.
“We’ve held just such a conference about half a year ago,” the CEO of APlusReports.com explains, “and promised to continue this practice. Now we will fulfill our promises and are ready for any questions and any ideas.”
Indeed, the first online conference revealed a number of suggestions and customers’ wishes, including new paper types and new services. Now, as these months were used to implement these changes, the company administration is ready for new ideas once again. “We’re sure it’s quite natural that we’re guided by our customers,” the CEO continues. “After all, online business is all about communication and contact.”
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