LAWFUEL – The Law Firm News Service – DLA Piper has received the International Law Office (ILO) Client Choice Award in the Singapore and International categories following an announcement made on 9 October. The Client Choice Awards, which recognise law firms around the world for their client care and quality of service, are now in their third year.
Lawyers in DLA Piper’s Singapore office were praised for the support they gave in-house counsel and their ability to provide “a real international perspective”.
Led by Desmond Ong, lawyers in the office provide cross-border legal advice to international and local Singaporean businesses in various jurisdictions in South East Asia. DLA Piper was also the highest nominated law firm across multiple jurisdictions for its client care, for which it received the International Award. One client described the advice from DLA Piper’s lawyers as “a genuinely tailored service that, in my experience, has always produced first-class results”.
Commenting on the awards, Nigel Knowles, joint CEO, said: “Our ability to look after the needs of our clients is central to everything that we do, which is why I am delighted to be recognised by our clients for delivering excellent client care in not one but two categories. As a global legal services provider we are exceptionally well placed to provide local and multi-jurisdictional legal services but what sets us apart from others is the focus we give to delivering quality and value in each of the markets in which we operate.”
The Client Choice Awards are based on the results of the ILO’s survey of over 1,300 senior corporate counsel worldwide. Those who took part in the survey were asked to judge law firms on their ability to add real value to their clients’ businesses above and beyond other players in the market. Firms were assessed on a range of criteria including quality of legal services, value for money, commercial awareness, effective communication, billing transparency, tailored fee structures, depth of team, response time, sharing of expertise and use of technology.
Desmond Ong, Office Managing Partner for Singapore, said: “On behalf of all the lawyers in the Singapore office I am delighted that we have been given this award. This is great recognition of the team’s commitment and attention to managing the needs of our clients.”