General Counsel Chronicle Rapidly Changing Legal Services Industry in ‘Unbound’

New book outlines how entrepreneurs are unbundling services to respond to corporate cost-reduction mandates; 19 interviews included

ROYAL OAK, Mich., April 2 LawFuel — The demands of a changing marketplace are forcing the legal industry, rooted in century-old law firms and billing practices, to behave less like a profession and more like a business. A new book, Unbound: How Entrepreneurship is Dramatically Transforming Legal Services Today dissects this upheaval and demonstrates how entrepreneurial best practices are being applied to the rapidly changing legal services industry.

Nineteen leading visionaries from corporate counsel, law firms, and legal outsourcing providers offer input on where the industry is going over the next three to five years. Interviews include corporate counsel from Cardinal Health, Del Monte, Deutsche Bank, Johnson and Johnson, Xerox and attorneys from prominent law firms and top management of legal service companies, including Eversheds, Mayer Brown, Steptoe & Johnson, Trilegal, and the Vallex Fund.

Author David Galbenski is uniquely qualified to tackle this subject from three distinct perspectives. As an attorney, founder of Lumen Legal and Chairman of the Global Board of Directors of the Entrepreneurs’ Organization (EO), he has extensive expertise in entrepreneurial success strategies. And his business is the business of law.

“The financial and economic crisis of 2008 delivered the final blow to an industry that was already facing fundamental issues with its long-term business model,” says Galbenski. “The key question all legal services professionals need to ask is, ‘In a game where the rules have changed, am I playing offense or defense? Am I going to be a leading innovator in this new environment, or am I merely going to match what my competitors are doing?'”

Law firms have traditionally built a high fixed-cost associate salary structure that escalated each year, requiring an annual increase in billing rates. As more and more corporations began pushing back on higher charges, the model began to crumble. The current economic situation is only accelerating the pressure.

New legal service delivery models focus on the unbundling of tasks, such as labor-intensive document review, to perform them better, faster and/or cheaper. Other trends include changing lifestyles and workforce demographics, business globalization, and consolidation of law firms. Seven key trends are examined in the book.

The hard-cover edition can be ordered at

About the Author

As founder of Lumen Legal ( in the early 1990s, David Galbenski, Esq. has guided development of one of the industry’s most innovative database-driven human resources systems. He has pioneered domestic and offshore outsourcing solutions for both corporate clients and law firms.

Dave is also Chairman of the Global Board of Directors of EO (Entrepreneurs’ Organization) with over 7,000 members in 38 countries. He is a recipient of an Ernst & Young Entrepreneur of the Year Award (2005), and many other recognitions. Lumen Legal is a two-time member of the Inc. 500.

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