1. INTEGRATION WITH E-MAIL
Many attorneys now spend more time using e-mail systems than word processing software. To improve ease-of-use, vendors have added integration tools to help users find, save and manage documents from within their e-mail application. Although the two systems still remain separate at the server level, users can focus on a single application to access client and internal communication.
2. COLLABORATION CAPABILITIES
One of the compelling reasons to install a DMS is to make it easier for multiple people to find and revise the same document. Before DM systems, there was no effective way to manage the revisions made by multiple users. Although centralizing documents and limiting edits to one user at a time did simplify the process of managing document revision, it introduced another problem. It didn’t allow attorneys to collaborate effectively.
3. DOCUMENT RETENTION CONTROLS
The Sarbanes-Oxley Act, aka “Sox,” was signed into law in July of 2002, establishing specific standards for retention and destruction of key financial documents for public companies. Although this legislation does not directly apply to law firms, it has brought the issue of document retention — especially electronic document retention — into the limelight